Terms of service

These terms form a binding agreement between you and Inboxly, LLC, 7995 Blue Diamond Rd #102-119, Las Vegas, NV 89113, United States, which operates Inboxly. By creating an account, connecting a mailbox, or using Inboxly you accept them. If you do not accept them, do not use Inboxly.

Four sections deserve your attention even if you skip the rest: §6, what Inboxly changes in your mailbox; §10 and §11, payment, renewal and refunds; §19, which limits our liability; and §20, which requires most disputes to go to individual arbitration and waives class actions — with a 30-day opt-out you can use without penalty.

1. Definitions

• Service — the Inboxly website, applications, and related services.
• Mailbox — an email account you connect to Inboxly.
• Provider — the operator of that mailbox, such as Google.
• Action — archiving, labelling, unsubscribing, or moving mail to Trash.
• Report — the analysis Inboxly produces about a mailbox.

2. Eligibility

You must be at least 16 years old, and old enough to form a binding contract where you live. You must own, or be authorised by the owner to manage, every mailbox you connect. Do not connect a mailbox belonging to somebody else, including a shared or workplace mailbox you do not administer. If you use Inboxly on behalf of an organisation, you confirm you are authorised to bind it, and "you" includes that organisation.

You may not use the Service if you are barred from doing so under the laws of the United States or your country of residence, or if you are subject to applicable sanctions.

3. What Inboxly is, and is not

Inboxly reads and organises mail that already exists in your mailbox. It categorizes it, reports on it, and — with your approval — archives, labels, unsubscribes from, or moves it to Trash.

Inboxly is not an email client and cannot send email. It does not request permission to send. Replies and forwards open in your own mail application.

Inboxly is not a backup service. It does not retain copies of your messages. If your provider loses your mail, Inboxly cannot restore it.

Inboxly is not a security or compliance product. It does not detect phishing, malware or fraud, and you should not rely on it to.

4. Your account

You are responsible for the security of your Inboxly account and for everything done through it. Tell us promptly at support@myinboxly.com if you believe it has been compromised. You must give accurate information and keep it current. One person may not maintain multiple accounts to evade limits or charges.

5. Your provider's terms still apply

Connecting a mailbox authorises Inboxly to act on your behalf through your provider's API. Your use of Gmail remains subject to Google's own terms, and nothing here changes your relationship with your provider. If your provider changes, restricts, or withdraws access, the Service may be limited or unavailable, and that is outside our control. You may revoke Inboxly's access at any time from your Google account, which stops all processing.

6. What Inboxly changes in your mailbox

6.1 Only with your approval. Inboxly archives, labels, unsubscribes, or moves messages to Trash only where you have approved that action in a preview showing what will be affected and how many messages are involved.

6.2 Trash, not deletion. Messages are moved to Trash and never permanently deleted by Inboxly. Your provider retains trashed mail for a period of its own choosing — thirty days in Gmail's case — during which you can restore it there, or undo the action in Inboxly while the undo window remains open.

6.3 Unsubscribing. Where a sender offers one-click unsubscribe, Inboxly can action it for you. Where they do not, Inboxly opens the sender's unsubscribe page for you to complete. Inboxly does not fill in or submit unsubscribe forms on your behalf, and cannot guarantee a sender honours an unsubscribe request.

6.4 Automation is imperfect. Categorization will sometimes be wrong. That is why nothing is irreversible, why every recommendation carries a reason, and why you approve actions before they run. You are responsible for reviewing a preview before approving it, and you accept that an approved action may affect a message you would have preferred to keep — recoverable from Trash for as long as your provider retains it.

6.5 Bulk actions. Where you approve an action affecting many messages, it may be executed in batches over a period of time, and may be partially complete if interrupted or if your provider rate-limits us. The Service will show you the outcome.

7. Acceptable use

You must not:

• access any mailbox you are not entitled to access;
• use Inboxly to send bulk or unsolicited mail, which it cannot do in any case;
• attempt to evade your provider's rate limits, quotas or terms;
• scrape the Service, resell it, or use it to build a competing dataset or product;
• reverse engineer, decompile, or interfere with the Service or its security;
• probe or load-test the Service without our written permission;
• use automated means to access the Service other than as we provide; or
• use Inboxly unlawfully, or to harass, defraud or harm anyone.

We may investigate, suspend, or terminate an account that breaches this section.

8. Your content, and ours

8.1 Your email is yours. You grant us only the limited, non-exclusive, revocable licence necessary to provide the Service: to access, process and display your mail to you, and to carry out actions you approve. We claim no ownership and acquire no right to use it for anything else. The licence ends when you disconnect the mailbox.

8.2 Ours is ours. The Service — software, interface, name, logo and documentation — belongs to Inboxly, LLC and is protected by intellectual property law. We grant you a limited, personal, non-transferable, revocable licence to use it as intended, and nothing else.

8.3 Feedback. If you send us suggestions, we may use them without restriction and without obligation to you.

9. Beta and experimental features

We may offer features labelled beta, preview or experimental. They are provided as-is, may change or be withdrawn without notice, and may be less reliable. Do not rely on them for anything important.

10. Fees, subscriptions and automatic renewal

10.1 What is paid. Cleaning is a paid feature, offered as a one-time charge or as a subscription that also keeps your inbox clean as new mail arrives. Prices and what you get are shown before you pay. Prices are in US dollars unless stated otherwise and exclude taxes, which we add where required.

10.2 Automatic renewal. Subscriptions renew automatically at the price and interval disclosed at purchase, and continue until cancelled. We will charge your payment method at the start of each period. Where the law requires advance notice of a renewal or a price change, we will give it.

10.3 Cancelling. You may cancel at any time. Cancellation stops future renewals; it does not refund the current period, and you keep access until that period ends. Purchases made on the web are cancelled in your Inboxly account settings. Purchases made inside the iOS or Android apps must be cancelled in that app store's subscription settings — deleting the app does not cancel a subscription.

10.4 Free trials. Where a free trial is offered, we will disclose its length and the price that follows. Unless you cancel before it ends, it converts to a paid subscription automatically.

10.5 Failed payments. If a payment fails we may retry it, and may suspend paid features until it succeeds.

10.6 Price changes. We may change prices. Existing subscribers will be told before a change affects them and may cancel rather than accept it.

11. Refunds

Where you bought it determines who refunds it.

11.1 Web purchases are processed by Stripe and refunded by us. If a one-time clean fails to execute through our fault, we will refund it. Otherwise refunds are at our discretion, and we will consider any reasonable request made within 14 days.

11.2 In-app purchases are processed by Apple or Google, are governed by their terms, and refunds and cancellations for them must be requested from Apple or Google. We cannot issue them, and we have no ability to reverse a charge we never received.

11.3 Statutory rights. Nothing here removes a right of withdrawal or refund the law gives you.

11.4 Chargebacks. If you dispute a charge with your bank rather than contacting us, we may suspend the account while it is resolved.

12. Availability and changes to the Service

Inboxly depends on your provider's APIs, which change, impose rate limits, and go down. When they do, parts of Inboxly will not work. We do not promise uninterrupted or error-free service and we offer no uptime commitment. We may modify, suspend or discontinue features; if we discontinue a paid feature you have prepaid for, we will refund the unused portion.

13. Support

Support is provided by email at support@myinboxly.com. We aim to respond within two business days. We may need your permission to look at account-specific data in order to help, and we will ask for it explicitly.

14. Privacy

Our privacy policy explains what we access, store and delete, and it forms part of these terms. It is worth reading before you connect a mailbox.

15. Suspension and termination

You may stop at any time by disconnecting your mailboxes or deleting your account. We may suspend or terminate your access if you breach these terms, if required by law, if your provider withdraws our access, or if continuing would expose us or other users to risk. Where reasonable we will give notice and an opportunity to fix the problem. On termination, the licences in §8 end and we delete your data as described in the privacy policy.

16. Electronic communications

You consent to receive notices from us electronically, at the address associated with your account or through the Service, and agree that these satisfy any legal requirement that notice be in writing. Service and billing messages are part of the Service and are not marketing; you may opt out of marketing separately at any time.

17. Export controls and sanctions

You may not use the Service in violation of US export control or sanctions laws, or in a jurisdiction subject to comprehensive US sanctions, and you confirm you are not a person with whom US persons are prohibited from dealing.

18. Disclaimers

To the maximum extent permitted by law, the Service is provided "as is" and "as available", and we disclaim all warranties, express, implied or statutory, including merchantability, fitness for a particular purpose, title, and non-infringement.

We do not warrant that categorization will be accurate, that recommendations will suit you, that the Service will be uninterrupted or secure, or that defects will be corrected. Some jurisdictions do not allow certain disclaimers, in which case they apply to you only to the extent permitted.

19. Limitation of liability

To the maximum extent permitted by law, Inboxly, LLC and its officers, employees and suppliers are not liable for indirect, incidental, special, consequential, exemplary or punitive damages, or for lost profits, revenue, business, data or goodwill, however caused and on any theory of liability, even if advised of the possibility.

Our total aggregate liability arising out of or relating to these terms or the Service is limited to the greater of the amount you paid us in the twelve months before the event giving rise to the claim, or one hundred US dollars.

Nothing in these terms excludes or limits liability that cannot lawfully be excluded, including for fraud or fraudulent misrepresentation, or for death or personal injury caused by negligence. These limits apply even if a limited remedy fails of its essential purpose, and they reflect a reasonable allocation of risk at the prices charged.

20. Disputes, arbitration, and class-action waiver

Please read this section carefully. It affects how disputes between us are resolved.

20.1 Talk to us first. Email support@myinboxly.com describing the problem and what you want. Both parties agree to attempt resolution informally for 30 days before starting formal proceedings. This step is a condition of commencing arbitration.

20.2 Arbitration. If we cannot resolve it, you and Inboxly, LLC agree that any dispute arising out of or relating to these terms or the Service will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, rather than in court. The arbitration is seated in Clark County, Nevada and governed by Nevada law; at your election it may be conducted by telephone, by video, or on documents alone, so that the seat imposes no travel on you. The arbitrator may award the same individual relief a court could.

20.3 Exceptions. Either party may bring an individual claim in small-claims court, and either may seek injunctive relief in court to protect intellectual property or to stop unauthorised access to the Service.

20.4 Class-action waiver. Claims must be brought individually. You and Inboxly, LLC waive any right to participate in a class, collective, consolidated or representative action. If this waiver is found unenforceable as to a particular claim, that claim proceeds in court and the rest of this section still applies to the others.

20.5 Mass filings. If 25 or more similar claims are brought by or with the coordination of the same counsel, they will be batched into groups of no more than 50 and resolved in sequence, with limitation periods tolled for pending batches.

20.6 Fees. AAA rules govern who pays. Where the rules require you to pay a fee that exceeds what a court filing would cost, we will pay the excess.

20.7 Your 30-day opt-out. You may reject this arbitration section by emailing support@myinboxly.com with the subject "Arbitration opt-out" and your account email, within 30 days of first accepting these terms. Opting out affects nothing else in this agreement, and we will not treat you differently for it.

20.8 Time limit. Any claim must be brought within one year of when it arose, or it is permanently barred, unless your local law forbids such a limit.

21. Governing law and venue — Nevada, exclusively

These terms, and any dispute of any kind arising out of or relating to them, the Service, or your use of it, are governed exclusively by the laws of the State of Nevada, United States, without regard to its conflict-of-laws rules and without application of the United Nations Convention on Contracts for the International Sale of Goods.

Where a dispute is not subject to arbitration under §20, the state and federal courts located in Clark County, Nevada have sole and exclusive jurisdiction and venue. Both parties irrevocably consent to the personal jurisdiction of those courts, waive any objection based on venue, forum non conveniens, or inconvenient forum, and agree not to commence proceedings in any other forum.

This choice of law and forum applies regardless of where you live or where you use the Service, and it survives termination of this agreement. It is a material term: the prices charged reflect the certainty of resolving disputes in a single forum under a single body of law.

Some jurisdictions do not permit a consumer to be deprived of the mandatory protections or the courts of their place of residence. Where a court of competent jurisdiction finds that such a rule applies to you and overrides this section, that finding affects this section only; the rest of these terms, including §19 and §20, continue in full force.

22. Changes to these terms

We may update these terms. Material changes will be notified in the Service or by email before they take effect, and the date at the top will change. Continuing to use Inboxly after the effective date means you accept the new version. If you do not accept it, stop using Inboxly and delete your account; if you have prepaid, we will refund the unused portion.

23. Force majeure

Neither party is liable for failure to perform caused by events beyond its reasonable control, including provider outages, network failures, acts of government, or natural disasters.

24. General

These terms and the privacy policy are the entire agreement between us and supersede any prior understanding. If a provision is found unenforceable, it is severed and the rest continues. Our failure to enforce a provision is not a waiver of it. You may not assign these terms; we may assign them to a successor in connection with a merger, acquisition or sale of assets. There are no third-party beneficiaries. Sections that by their nature should survive termination — including §8, §11, §18, §19, §20 and §21 — do survive. Headings are for convenience only.

25. Contact

Inboxly, LLC
7995 Blue Diamond Rd #102-119, Las Vegas, NV 89113, United States
support@myinboxly.com